RETURN POLICY

RETURN POLICY
Small, custom batches helps to Insure the freshest products at pH PHARMACIE.  Returns are determined on a case-to-case bases.  Please keep your product, as a photo might be required for refund.

Please Note • Due to extreme heat temperatures in certain parts of the country, the ingredients might only need be brought down/up to room temperature for 24 hours.  ETC • This might be the case with our lip balms as they are made with beeswax and natural oils.

PURCHASE FROM AUTHORIZED RETAIL ESTABLISHMENT
If you purchase from a retail establishment that carries pH PHARMACIE, you should return to that location for a refund or exchange.  

REFUND POLICY
Once we receive the product and inspect, refunds take up to five business days.  During promotional sales and/or discounted shipping, refunds might be reflected in reimbursements.  

NON REFUNDABLE PRODUCTS
• Used products