FAQ'S

PRODUCTS

What ingredients go into pH PHARMACIE products?
Our motto is "The Balance of Good Skin".  This means using quality ingredients and outsourcing solely in the United States.   Ingredients that are paraben-free, sulfate-free and cruelty-free.  We then extended more amazing properties to individual products such as soy-free and vegan in our lotions and triple minerals in our bath soaks.

Can I recycle pH PHARMACIE containers?
YES! Or you can reuse our thoughtfully designed packaging.

Is there an expiration date to using products?
To ensure the integrity of our products and ingredients, we produce in small batches every few weeks and this might result in a short delay for retail establishments, if any.  Products are best used within a year of purchase, yet could last longer depending on temperature conditions.

Will my products be effected by the weather before and/or after shipping?
Due to the make-up of skincare ingredients, products can change during extreme weather conditions (etc. extreme heat or freezing temperatures).  Best recommended to let cool or heat up to room temperature of 68-72 degrees.  This might be the case with lip balms as they are made with bee's wax.

SHIPPING

How long does it take to get pH PHARMACIE products once purchased?
Products usually ship out within two-business days. 

Where do you ship?
Currently we ship to the continental United States.